Junior Technical Support Engineer with Italian (Timisoara)
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Employer: | FB Talent Search |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 08.02.2018 |
Remote work: | On-site |
FB Talent Search is a recruitment solutions provider and executive search company, a team of passionate and experienced consultants with deep knowledge and experience in the local and international market. We are based in Timisoara, Romania and specialized in technical recruiting (IT or engineering) and executive search for permanent positions
Requirements
Good communication skills
1 year experience working directly with customers (a previously held technical support position would be an advantage)
Willing to participate in on-call shifts
Fluent in English and Italian (B2)
Basic knowledge of Unix/Linux based operating systems
Basic knowledge of networking concepts
Basic knowledge of hardware components
Knowledge of storage (SAN/NAS) platforms management
Knowledge of virtualisation technologies (e.g. VMware vSphere, KVM, Hyper-V)
Ability to read and understand source code written in scripting languages
Evaluates, responds and follows-up on customer issues while tracking details
Provides canned answers and follows documented response scenarios
Assists customers with hardware component replacements
Assists customers with software configuration
Escalates issues to senior level 2 or 3 support staff
* Students are also accepted, if you meet the requirements mention about.
* Only the candidates how will check our requirements list will be contacted
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