Field Service Engineer/ Diagnostic Imaging at GE Healthcare

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Employer: General Electric
Domain:
  • Customer Support - Client Service
    • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Brasov
  • Iasi
    • Updated at: 14.06.2018
    Remote work: On-site

    GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.

    Main responsibilities:
    • Maintain all models specific to a modality in the assigned area- Diagnostic Imaging. 
    • otal system level trouble-shooting on complex multi-symptom problems. 
    • Daily interface with doctors and technicians on equipment status issues. 
    • Acts to ensure satisfaction to primary customers. 
    • Assists in Account Sales visits; supports in training others where necessary; identify sales opportunities and communicate to account team. 
    •  Assists in the growth and direction of business in his/her geographic area. 
    • Responsible for Warranty and PMS contract cost control. 
    • Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
    Requirements:
    • Engineering egree level or equivalent experience
    • Technical analytical skills
    • Prior Field Services experience on behalf of medical equipment producer or distributor
    • Comprehensive knowledge of a specific modality Magnetic Resonance, Computed Tomography and X-Ray modalities. 
    • English & Romanian language on communication level 
    • Ability to work independently with minimum direction. 
    • High work standards and quality. 
    • Initiative and motivation. 
    • Excellent communications, listening and interpersonal skills. 
    • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
    • Valid driver's license.

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