Operations Supervisor
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Angajator: | G2-Travel |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 03.06.2018 |
Remote work: | On-site |
Knowledge, Skills & Experience:
- Previous experience in travel / hospitality industry is a plus;
- Ability to implement and monitor processes and procedures for back office activities;
- Leadership abilities: supervising, recruiting, monitoring and evaluating subordinated teams;
- Customer oriented approach;
- Result oriented attitude;
- Planning and organising skills;
- Time management skills;
- High attention to details;
- Training Skills;
- Excellent communication skills;
- Flexibility and ability to adapt to changes;
- Initiative and proactivity;
- Advanced knowledge of English;
- Professional usage of MS Office;
Key Activities:
-Familiarise self with operational procedures;
-Familiarise self with all the specifications of the market;
-Know the products and understand client profile so that clear instructions can be given to the staff;
-Ensure the feasibility and accuracy of itineraries;
-To supervise the completion of PO’s in the system within the required deadline;
-Coordinate the activities of Operations Teams to ensure effective allocation of work;
-Monitor and evaluate team performance and individual potential of each and every team member;
-Provide training to team members and give them permanent feedback;
-Identify ways to improve the process flow;
-Ensure good communication with colleagues and management;
Benefits
-Training programs;
- International mobility;
- Travel opportunities;
- Competitive salary.
- Business trips
- Wellness programs
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