Agent Servicii Clienti

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Cerinte

Cunostinte de utilizare PC;
Bune abilitati de comunicare si relationare;
Capacitate de analiza si orientare catre gasirea de solutii;
Flexibilitate in lucru cu clientii;
Atitudine proactiva;
Experienta nu este necesara;

Responsabilitati / Realizari

Preluarea si rezolvarea solicitarilor scrise (mail) ale
clientilor prin acordarea de support rapid si calitativ;
Preluarea si rezolvarea solicitarilor telefonice ale clientilor;

Beneficii:

- Programul part-time/ 6h;
- Perioada de training platita;
- Bonuri de masa 15 Ron/Tichet;
- Prima de concediu in perioada verii;
- Asigurare medicala;
- 15% reducere la produsele companiei;
- Decont transport;
- Bonus anual;