Help desk - French

Angajator: Professional
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Timisoara
  • Actualizat la: 25.02.2018
    Scurta descriere a companiei

    PROFESSIONAL, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, leasing de personal, assessment & development centers, evaluare de personal, audit organizational si training.

    Cerinte

    Spoken languages: fluent French and English;
    Previous service desk and customer care experience;
    Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit;
    Availability to work in day shifts.

    Responsabilitati

    - Provide first line technical support (windows, office) with accurate and creative solutions to customer problems;
    - Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from customers;
    - Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction;
    - Demonstrate excellent customer service at all times.

    Alte informatii

    Financial package: salary, meal tickets;
    Medical insurance;
    3 to 8 weeks of training at the beginning of the contract, language classes;
    Central building office