Luxembourg Payroll Analyst (French and/or German)

Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

Knowledge and Skill Requirements:
• Knowledge of the client's trade, business and organisation (payroll calculations, law and human resources)
• Accounting knowledge
• Customer relationship management
• Meeting leadership
• Project management
• Ability to organize, prioritize, multitask
• Attention to detail
• Ability to work under pressure while maintaining deadlines
• Good oral and written communication skills
• Analytical skills and an ability to summarise
• Rigorous and independent
• Team player
• Dynamic and responsive
• Languages:
o English, minimum B2 level, both oral and written.
o French and/or German minimum B2, both oral and written

Responsibilities:
• Analyse the client's organisation (information channel, interface, etc.)
• Analyse payroll rules and draft analysis reports
• Configure regulatory settings
• Develop, test and optimize the IS according to the customer’s specifications
• Transfer clients/payroll data and counters
• Define and supply liaising documents
• Sign off with client
• Produce timely and accurate payroll- includes all interfaces and payroll processing activities;
• Produce monthly and annual declaration
• Act as day-to-day liaison with client designated contacts for payroll-related processing;
• Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Work effectively across ADP to resolve client issues.
• Maintain client payroll procedure manuals and business process documents
• Process requests on time (emails/calls/E service ticket)
• Attend each legal training and review all statutory changes
• Control the payroll of the assigned portfolio of customers following all statutory changes
• Meet the contractual requirements as well as the payroll and implementation scope
• Meet all deadline mentioned in the client’s contract and a high quality of work
• Deliver the internal and external KPI
• Suggest processes and controls tools improvements

Reports & Performance Metrics:
• On time delivery of all assigned tasks
• Quality and quantity KPI-s
• NPS