MIS Business Analyst (Senior role)

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Angajator: Wipro Digital Operations and Platforms
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 30.04.2018
    Scurta descriere a companiei

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.



    - At least 2 years of experience in creating and maintaining macros, reports, scorecards, dashboards etc;
    - Proficiency in English;
    - Good understanding of data classification and profiling;
    - Advanced PC skills in using Microsoft Products specifically Advanced Excel 2010;
    - Required knowledge of creating and using Excel Macros;
    - Using calculated fields and formulas in pivots;
    - Advanced calculations using Math/Trig, Statistical, Financial and Lookup/Reference formulas;
    - Advanced data formatting and data validation;
    - Preferred knowledge of using Excel services;
    - Preferred knowledge of SQL to query SQL backend and populate data on dashboards;
    - Good communication skills;
    - Self-motivated and capable of working in a highly dynamic environment;
    - Ability to juggle multiple projects and priorities and reprioritize as necessary to align with current business objectives;
    - Detailed Oriented and thorough.



    - Create and maintain complex reports for core business needs;
    - Provide business intelligence to the team to drive and support achievement of SOW requirements;
    - Performs data queries and validation from various source systems by collaborating with multiple groups;
    - Create and maintain Macros for the team, for process improvements and Macros for consolidation of reports and reporting SLAs;
    - Collaborate with other departments in developing/maintaining and using Automation tools;
    - Create professional reports, scorecards and dashboards and business intelligence which will be used to drive business decisions and service improvements;
    - Execute and maintain executive quality reporting production schedules and rhythms;
    - Create documentation and/or reference guides for these reports. Assists in prioritizing cross-group reporting requests.
    - Assists in the Voice of the Customer initiative;
    - Provision of analysis and support for Quality and Training reporting requirements;
    - Support of other management teams within the organization to ensure integration with the business and successful implementation;
    - Conduct Six Sigma and regression analysis on data to provide reports and intelligence to the customer's teams and suggest improvements.

    Alte informatii

    - Opportunity to work in a fast growing company and in a multinational environment
    - Opportunity to grow in the organization and build a successful career path
    - Relocation assistance
    - Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
    - Personal and professional development through a variety of training programs (hard/soft skills)