MIS Business Analyst (Senior role)

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Angajator: Wipro Digital Operations and Platforms
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 30.04.2018
    Remote work: On-site
    Scurta descriere a companiei

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

    Cerinte

    Requirements:

    - At least 2 years of experience in creating and maintaining macros, reports, scorecards, dashboards etc;
    - Proficiency in English;
    - Good understanding of data classification and profiling;
    - Advanced PC skills in using Microsoft Products specifically Advanced Excel 2010;
    - Required knowledge of creating and using Excel Macros;
    - Using calculated fields and formulas in pivots;
    - Advanced calculations using Math/Trig, Statistical, Financial and Lookup/Reference formulas;
    - Advanced data formatting and data validation;
    - Preferred knowledge of using Excel services;
    - Preferred knowledge of SQL to query SQL backend and populate data on dashboards;
    - Good communication skills;
    - Self-motivated and capable of working in a highly dynamic environment;
    - Ability to juggle multiple projects and priorities and reprioritize as necessary to align with current business objectives;
    - Detailed Oriented and thorough.

    Responsabilitati

    Responsibilities:

    - Create and maintain complex reports for core business needs;
    - Provide business intelligence to the team to drive and support achievement of SOW requirements;
    - Performs data queries and validation from various source systems by collaborating with multiple groups;
    - Create and maintain Macros for the team, for process improvements and Macros for consolidation of reports and reporting SLAs;
    - Collaborate with other departments in developing/maintaining and using Automation tools;
    - Create professional reports, scorecards and dashboards and business intelligence which will be used to drive business decisions and service improvements;
    - Execute and maintain executive quality reporting production schedules and rhythms;
    - Create documentation and/or reference guides for these reports. Assists in prioritizing cross-group reporting requests.
    - Assists in the Voice of the Customer initiative;
    - Provision of analysis and support for Quality and Training reporting requirements;
    - Support of other management teams within the organization to ensure integration with the business and successful implementation;
    - Conduct Six Sigma and regression analysis on data to provide reports and intelligence to the customer's teams and suggest improvements.

    Alte informatii

    Benefits:
    - Opportunity to work in a fast growing company and in a multinational environment
    - Opportunity to grow in the organization and build a successful career path
    - Relocation assistance
    - Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs
    - Personal and professional development through a variety of training programs (hard/soft skills)

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