Windows DS Engineer with French - External Staff Position

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Employer: Microsoft
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.02.2018
    Remote work: On-site

     

    You will have a chance to contribute to keeping up and running various environments for some of the world’s largest companies.

    We are looking for people who:


    •Are smart and intellectually curious,

    •Seek a challenging work experience,

    •Want to learn and gain greater expertise in their field,

    •Are interested in a wide range of professional development opportunities,

    •Enjoy providing the highest level of customer experience,

    •Work with passion, while having fun, and act in an honest and ethical manner,

    •Speak English and French fluently.


    Key responsibilities:


    •You will represent Microsoft in front of the customer and resolve technical issues involving Microsoft products and services.

    •Act as a technical focal point in relationships with other companies.

    •Exhibit leadership through personal responsibility, accountability and teamwork.

    •Occasionally manage critical situations on technical and relationship level.

    •Use trace analysis or debugging skills to analyze problems and develop solutions to meet customer needs.

    •Demonstrate strong interpersonal and communication skills, while working with diverse audiences including IT professionals and admins, developers and management.


    Technical Requirement:

    Ideally

    •Advanced knowledge in configuring, administrating and troubleshooting of Microsoft® Windows Products including Windows Server 2008/R2/Win7, Windows Server 2016/2012/R2/Win8/Win8.1, Win10.


    Nice to have

    •Industry experience in configuring, administrating and troubleshooting Operating Systems.

    •Knowledge of Active Directory (AdministrationTroubleshoot of Active Directory, Group Policy, AD Replication, Authentication, Kerberos) and PKI.

    •Knowledge of Desktop technologies (User Profiles, Domain Joining).

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