Windows Core Engineer with French - External Staff Position

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Employer: Microsoft
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.02.2018
    Remote work: On-site

     

    You will have a chance to contribute to keeping up and running various environments for some of the world’s largest companies.  

    We are looking for people who:


    - Are smart and intellectually curious,

     - Seek a challenging work experience,

     - Want to learn and gain greater expertise in their field,

    - Are interested in a wide range of professional development opportunities,

    - Enjoy providing the highest level of customer experience,

    - Work with passion, while having fun, and act in an honest and ethical manner,

    - Speak English and French fluently.


    Key responsibilities:  


    - You will represent Microsoft in front of the customer and resolve technical issues involving Microsoft products and services.

    - Act as a technical focal point in relationships with other companies.

    - Exhibit leadership through personal responsibility, accountability and teamwork.

    - Occasionally manage critical situations on technical and relationship level.

    - Use trace analysis or debugging skills to analyze problems and develop solutions to meet customer needs.

    - Demonstrate strong interpersonal and communication skills, while working with diverse audiences including IT professionals and admins, developers and management.


    Qualifications:


    - Ideally -  

    - Advanced knowledge in configuring, administrating and troubleshooting of Microsoft® Windows Products including Windows Server 2003/XP, Windows Server 2008/R2/Win7, Windows Server 2012/R2/Win8/Win8.1, Win10.


    -Nice to have-

    - Industry experience in configuring, administrating and troubleshooting Operating Systems.

    - Knowledge of Datacenter technologies (Administration of Operating Systems, Virtualization, Storage, Backup, Failover Clustering, Update Services).

    - Knowledge of Desktop technologies (Setup and Deployment, Printing, Terminal Server, Shell, Devices, App-V). 

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