CSS Partner Technical Consultant

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Angajator: Microsoft
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 22.02.2018


    •The Partner Technical Consultant (PTC) is responsible for facilitating the delivery of consultative services, technical relationship management and escalation services to support Microsoft partners’ needs. 

    •The PTC supports partners to accelerate their sales cycle by helping them design, develop and deploy customer solutions based on Microsoft technologies and methodologies.

    •The role is primarily technical with a strong solution focus.


    Key Responsibilities:


    •Delivery: Provide assistance to Partners on a range of technical issues, research and respond to them.

    •Innovation: Create deliverables to address common Premier customer needs; support mobile-first, cloud-first strategy.

    •Training/Technical Readiness: Maintain/expand certifications; Consume technical readiness for new releases to support intermediate level of pre-sales service demands.

    •Leadership: Consistently apply “lessons learned” to current decision; model desired behavior.

    •Growing the Business: Share knowledge through communities; adapt based on customer interactions.


    Technical Environment & Requirements:


    •A strong background on Windows Operating System (desktop and server included storage and high availability/disaster recovery), Cloud infrastructure solution like Storage, Networking and Security is required.   Linux operating system knowledge is a plus.

    •This position will be focused on providing support on the following areas, where a good technical and architectural knowledge is therefore necessary.

    •Database administration (preferably with SQL/Azure SQL Database) – performance tuning, high availability / disaster recovery, security.

    •Database development (preferably with SQL/Azure SQL Database) – designing and building database solutions (tables / stored procedures / forms / queries / etc.). 

    •Business intelligence – combining knowledge of Microsoft BI technologies. i.e. SSIS/SSAS/SSRS/Power BI technologies with an understanding of data structure / data models to design, develop.

    •Advanced data analytics – designing and building solutions using technologies such as Azure Data Factory, Azure Data Lake, HD Insights, SQL DWH, stream analytics, machine learning, R server.

    •Cognitive Services- designing and building solution using technologies like Vision, Speak, Knowledge, Search and Bot Framework.

    •Equivalent knowledge on competitors technologies is considered a plus:   like Amazon Web Services: Databases, Analytics, AI; Google Analytics and database; IBM Watson and DB2; Oracle Databases; Tableau System and Qlik; Claudera and Hadoop. 

    •Developing skills (C#, Phyton, R, Powershell) are welcome.




    •Bachelor’s Degree in Computer Science, Engineering or equivalent

    •Relevant professional experience in technical consulting, systems development, deployment

    •Fluent French

    •Project Management capabilities

    •Strategic insight, Value Selling

    •Analytical problem solving, confidence

    •Building customer/partner relationships 

    •Product & Technology Expertise

    •Cross-boundary collaboration, interpersonal awareness

    •Impact and influence