Technical Adviser with Turkish

Acest job nu mai este activ!

Vezi toate job-urile WEBHELP Romania active.


Vezi toate job-urile Technical Adviser with Turkish active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.02.2018
    Scurta descriere a companiei

    Webhelp est un leader mondial de l’expérience client et de l’externalisation des processus métier (BPO) spécialisé dans les interactions entre les entreprises et leurs clients - pour une expérience client convaincante dans tous les canaux. Une partie du portefeuille d'externalisation de Webhelp est en outre des services dans les domaines du traitement des paiements, de la distribution et du marketing.

    Plus de 50 000 collaborateurs sur plus de 140 sites dans 35 pays travaillent à l'amélioration permanente des relations avec la clientèle en appliquant des concepts omnidirectionnels basés sur la technologie et aidant ainsi les clients à accroître durablement leurs résultats. Les marques comme Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors, Valentino
    font confiance à Webhelp depuis des années et à travers les frontières géographiques

    Basée à Paris, la société a augmenté son chiffre d'affaires de plus de 250% au cours des 4 dernières années, en investissant dans ses employés, dans l’environnement de travail et en développant ses capacités analytiques et opérationnelles pour proposer une solution transformationnelle d’outsourcing répondant aux défis d’un monde omni-canal. Depuis mars 2016, l'investisseur financier KKR détient une participation dans Webhelp.

    Pour de plus amples informations, consulter le site www.webhelp.com.

    Cerinte

    Ideal profile:


    Turkish language (verbal and written proficiency)
    Customer oriented person
    Excellent communication skills (active listening)
    Quick learner

    Responsabilitati

    Responsibilities:

    Answer inbound calls from customers and provide excellent customer service
    Provide solutions to technical issues and create brand engagement
    Perform administrative changes in our communication tools, based on information provided by the client

    Alte informatii

    Benefits:

    Joining our team is not just a career, it is a personal challenge!
    We offer you flexible schedule, a pleasant working environment located in the city center and an attractive income with monthly flexible benefits.
    We want you to be successful and, to ensure you maximize your earnings, you will be fully trained and supported from an organization renowned for developing its staff.

    By joining Webhelp, you will be integrating a dynamic company where you can make a difference and find real career development opportunities. More than your past experience, your motivation and personality will make the difference! Join our team and show off your talent!


    Company description:

    Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.

    From more than 100 sites in 28 countries with a 35,000-strong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients' operating models to generate financial advantage. We partner with some of the world's most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.
    Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world.