Level 1.5 French Support and System Administration Engineer

We develop revolutionary digital solutions that leverage next generation technologies - AI, blockchain, machine learning, IoT, AR, VR, bringing to life amazing user experiences. It’s people who make software, not robots – and many companies tend to forget that. We are social creatures, and we want to work together on things that are meaningful to us, in ways that make us become better and better each day.

- Fluency in spoken and written French and English
- Very good problem solving skills
- Very good analytical skills
- Ability to perform under pressure
- Fast learner
- Good communication and teamwork skills
- Willing to develop knowledge in the following areas: Windows Server, Citrix, VMWare, Linux/ Unix, AIX, AS 400, Networking, DB (DB2, Oracle, MSSQL), network infrastructure
- Ability to learn and apply new technology and methodologies in a distributed environment
- Ability to solve problems quickly and completely

Nice to have:
- Knowledge and understanding of network applications, web servers, email servers, firewalls, databases, file shares and print servers

- Availability to work in shifts 24x7
- Monitor servers performance and availability
- Perform scheduled controls on servers and report the results
- Act as SPOC for our customers
- Performing server administration, management and configuration tasks according to existing procedures
- Event Management (analyze alerts and logs)
- Incident handling according to the procedures
- Register change requests for incidents/problems as needed
- Provide technical assistance and expertise to customer’s administrators and SMEs in French language