Support Engineer (FRENCH)

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Angajator: Stefanini Romania
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Sibiu
  • Actualizat la: 17.02.2018
    Scurta descriere a companiei

    Stefanini IT Solutions was founded in Brazil by Marco Stefanini in 1987. Today, Stefanini is a global services provider, delivering offshore, onshore and nearshore outsourcing, IT consulting, systems integration, application and strategic staffing services to mid-size and large companies around the world.

    Cerinte

    FRENCH speaker and looking for a job? Explore our career opportunities!

    Imagine a day at Stefanini - Take a look!

    • Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
    • Logging remotely to client’s computer and help them solve software issues;
    • Documenting issues that you deal with on a daily basis into the ticketing system;
    • Solving hardware, software and network related issues;
    • Escalating problems to the next level of support when necessary;
    • Help the client with all the necessary information.

    Responsabilitati

    Imagine a day at Stefanini - Take a look!

    • Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
    • Logging remotely to client’s computer and help them solve software issues;
    • Documenting issues that you deal with on a daily basis into the ticketing system;
    • Solving hardware, software and network related issues;
    • Escalating problems to the next level of support when necessary;
    • Help the client with all the necessary information.

    Alte informatii

    You will be awarded for your success with:

    - Attractive salary package;
    - Contract for unlimited period of time;
    - Up to 27 days Annual Vacation;
    - Massage sessions;
    - Relaxation room (foosball table, ping pong, board games);
    - IT and Soft skills training provided by our specialists;
    - Opportunity to develop a career within a stable multinational environment - Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.;
    - Friendly, fun and young team.

    Working hours:

    • Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.