Customer Order Desk (Tire)

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Angajator: Continental
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 14.04.2018
    Remote work: On-site
    Scurta descriere a companiei

    Continental dezvoltă tehnologii și servicii inovatoare pentru mobilitatea sustenabilă și interconectată a oamenilor și a bunurilor acestora.
    Compania cu profil tehnologic fondată în 1871 oferă soluții sigure, eficiente, inteligente și accesibile pentru autovehicule, mașini, trafic și transport. Continental are în prezent peste190.000 de angajați în 58 de țări și piețe.

    Cerinte

    Responsabilitati

    With sales of €40.5 billion in 2016, Continental is among the leading automotive suppliers worldwide and currently employs more than 230,000 employees in 56 countries. The Tire Division currently has 24 production and development locations worldwide. While the Continental premium tire brand is clearly focused on leading safety performance, the broad brand portfolio and product range offer solutions for most of the market segments. Continuous investments in R&D make a major contribution to cost-effective and ecologically efficient mobility.

    Job Description



    * Responsible for creating and checking orders launched by the customers/employees;
    * Keeps permanent contact via phone or e¬mail with the customers Checks and finds solutions for the issues that may appear in the direct sales process;
    * Monitors shipments and prepares the invoices;
    * Complaint handling (missing items/changed items);
    * Issues documents necessary for each business case (order confirmation, del. note, shipment list, invoice, etc.);
    * Issues documents/reports on special request.

    Job Requirements



    * Bachelor degree preferably Economics or Business Administration;
    * Minimum 3 years of relevant experience is a plus;
    * Organized and structured;
    * Customer satisfaction focus;
    * Very good communication skills;
    * Advanced English language skills;
    * Advanced in Microsoft Office;
    * Knowledge of SAP is a plus.


    What we offer



    * Competitive salary package, plus performance based rewards;
    * Personal development programs & trainings;
    * Private Health Insurance;
    * International work environment and travelling opportunities.

    Ready to drive with Continental? Take the first step and fill in the online application.

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