Renewal Representative - German Market
This job is no longer active!View all jobs Oracle activeView all jobs Renewal Representative - German Market active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs IT Software active on Hipo.roView all jobs Sales active on Hipo.ro |
Employer: | Oracle |
Domain: |
|
Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
|
Updated at: | 14.02.2018 |
Remote work: | On-site |
Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
Our mission is to transform our world for the better through innovative technologies.
EXPERIENCE:
The successful candidate will have at least 1-2 years of experience in sales/telesales and customer relationship, preferably in IT Hardware &Software. A sound understanding of the region, customer behavior and a keen interest in developing this knowledge would be a plus. The position will require working flexibly and openly with a wide range of team-members.
QUALIFICATIONS:
• Very good English and German skills
• Very good communication skills, both written and verbal
• Proven experience of IT-Hardware & Software support services and components
• Good customer skills
• Proven influencing and negotiation skills
• Strong objection handling abilities
• Good numeracy and attention to detail
• Ability to effectively manage multiple tasks and priorities
• Ability to adapt and acquire new skills quickly
• Experience of using computer systems
• Ability to work in a high pressured, fast moving and challenging environment
Oracle provides the world's most complete, open, and integrated business software and hardware systems.
Oracle- Global Renewals Service Centre (GRSC) is one of the largest support groups in Oracle Romania Organization and manages Oracle support contract renewals for all 4 global regions: Asia, Europe, North America and Latin America.
RESPONSIBILITIES:
The Support Service Renewals Specialist will be responsible for ensuring the successful renewal of Support Service Contracts for existing small/medium-sized customers and handling any resulting queries that the customers may have about their contracts.
• Selling support services after point of system sales or upselling for existing active contracts
• Correctly identifies customer requirements and needs for support services, including contractual terms and conditions, support service offers and products.
• Accountable for timely service renewals for small to medium-sized customers in assigned territory.
• Educates customers on e-business practices and any associated contractual implications.
• Accurately forecasts business targets and opportunities in territory.
• Promptly handles and solves customer objections and complaints.
• Prepares correct sales orders and quotes.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Marketing Manager Measuring Tools BUCURESTI, | |
Senior Manager, Renewals & Customer Success (German speaker) BUCURESTI, | |
Customer Success Representative, Emerging (German speaker) BUCURESTI, | |
Vezi job-uri similare (490) |
Raporteaza eroarea la