Systems Administrator - Windows

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Employer: InCrys
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.07.2018
    Remote work: On-site
    Short company description

    A COLOURFUL GROUP OF PEOPLE PASSIONATE ABOUT TECHNOLOGY & THE WONDERS OF INFORMATION

    This is us. A fast-moving team, senior enough to assure effectiveness, but young enough to be flexible and transparent, we started out in 2000 as a privately-owned-and-managed business.

    We’re a company with a soul, driven by our values and dedicated to fulfilling our mission to offer world class services, by continuous learning. Our Paladins (just employees in some companies) are empowered to work hard, move up and stand proud.

    With active investment in our people's professional development and with the creative-InCrys-touch, we support our clients throughout the project's life cycle, providing end-to-end technology solutions for mission critical systems, products and services.

    Requirements

    • Basic Requirements:
    • Experience in a high-availability clustered environment
    • In-depth understanding of windows architecture and troubleshooting experience with the ability
    to analyze technical problems to prevent future occurrence.
    • Subject matter expert in windows server management tools and best practices
    • Ability to structure, draft and review technical documentation
    • Ability to work under pressure and remain decisive.
    • Should be able to mentor junior member of the team.
    • Should act as a role model
    • Ability to conceptualize problems
    • Experience with Backup software and strategies.
    • Willingness to learn new things
    • Extremely flexible if work flow is changing
    • Fluent English (spoken and written)
    • Communicative competence (pro-active)
    • Team player
    • A very positive attitude towards life
    • Highly motivated

    Responsibilities

    • Ensure server availability compliance to Service Level Agreements.
    • Windows OS & AD Incident Management
    • Windows OS & AD Problem and change management
    • Plan OS Hardening of Windows 2003/2008/2012 Servers
    • Plan, create and implement Group Policy as per standard procedures.
    • RAID Configurations and Disk management utilities tools.
    • Performing Windows OS disaster recovery
    • Working on escalated tickets
    • Co-ordinate with the appropriate teams for incident resolution for high severity or escalated incidents.
    • Troubleshoot escalated issues.
    • Implement/document best practices
    • Recover OS / Hardware to a consistent state
    • Take ownership of virus outbreak management
    • Liaison with Customer Security Officer
    • Test Monthly MS Fixes / Patches
    • Decommission server
    • 3rd party vendor coordination and escalation
    • Create and update technical documentation
    • Responsible for review and update RCA document for Severity 1 & Severity 2 incidents.
    • Impact Analysis of Monthly MS Fixes / Patches
    • Review of Historic Incidents to discover regularly repeating incidents
    • Handle Problems related to recurring incidents
    • Problem record creation for RCA analysis of Sev1 Incidents
    • Hardware and Software Vendor escalation for problem record resolution
    • Trend analysis of issues and corrective actions
    • Periodic Security Baseline Analysis
    • Evaluate, Test and Deploy of clustering software updates
    • Working days: Monday to Saturday; Working Hours: in 3 shifts covering 7:00 - 23:00; Shift 1: 7:00 -
    16:00; Shift 2: 9:00 - 18:00; Shift 3: 14:00 - 23:00; On call support required outside business hours
    (including weekend and bank holidays)

    Other info

    Nice to have Skills
    • ITIL Certified (foundation or/and practitioner) or a strong working knowledge of ITIL Incident,
    Problem and Change Management disciplines
    • Experience with Flex Systems & Storwize V7000.
    • Familiarity with network infrastructure (LAN/WAN).
    • Knowledge and understanding of network applications, web servers, email servers, firewalls, databases, file shares and print servers

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    Please read the Personal Data Processing Policy, InCrys >>

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