Sales Support Analyst-Portuguese speaker
At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
Education and Experience Required:
Bachelor's degree in Business Management or equivalent
Typically 2-4 years experience
Knowledge and Skills:
Experience administering and maintaining sales tools, systems and online resources;
Ability to apply analytical, statistics and problem solving skills;
Understanding of business and sales processes and practices;
Strong written and verbal communication skills;
Mastery in English and Portuguese;
Ability to effectively communicate plans, proposals, and results and negotiate options.
Administers, configures, updates and maintains portions of systems for support, including sales tools, catalog management, websites, online content, partner Web portal content, and data management, for a customer segment or business unit;
Reviews information and makes changes and updates to data and configuration of tools, online resources and systems within limited parameters;
Produces and analyzes reports and assessment results to identify trends and issues, perform root-cause analysis for failures and data issues, develop recommendations for resolution and track effectiveness of remedies;
Communicates issues to stakeholders;
Implements specified changes to data, content and systems to improve data quality, operational efficiency and effectiveness.