Services Reservations Specialist- English Speaker

Acest job nu mai este activ!

Vezi toate job-urile G2-Travel active.


Vezi toate job-urile Services Reservations Specialist- English Speaker active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Vezi toate job-urile in Turism active pe Hipo.ro

Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 26.01.2018

    Knowledge, Skills & Experience:
    - previous experience in tourism or customer care will be considered as valuable asset;
    - excellent oral and written communication skills;
    - customer oriented approach;
    - results focusing and proven ability to meet tight deadlines;
    - attention to details;
    - analytic skills;
    - team player;
    - fast learner and willing to professionally develop on a long term within our young and dynamic team;
    - positive and friendly attitude;
    - advanced knowledge of English language;
    - any other knowledge in European languages is an advantage;
    - proficient usage of Ms Office, Outlook.

    Key Activities:
    - action all booking requests, cancellations and amendments quickly, efficiently and accurately;
    - input confirmations and update relevant systems;
    - where first choice service is not available, select and offer the best alternative according to relevant criteria;
    - develop good working relationships with Suppliers;
    - coordinate with Suppliers and Internal departments to resolve accounts queries and other discrepancies;
    - monitor booking situation of services and highlight to management any potential issues;
    - assist members of the Service Reservation Team and other departments as and when workload dictates;
    - keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines;
    - process prepayments if and when required;
    - maximize profits whenever possible by requesting special budgets.

    Benefits:
    - Competitive financial reward;
    - Language allowance;
    - Language classes;
    - Business trips;
    - International mobility;
    - Training and development opportunities;
    - Wellness programs.