Inquiry Medical Information Specialist

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Angajator: Lugera & Makler
  • Farmacie - Medicina
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 22.12.2017
    Scurta descriere a companiei

    ...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
    also good-looking!...

    This is in a nutshell the Lugera team in Romania.

    A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

    We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
    We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
    “WE CAN DO IT!”

    And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

    Everyone who applies for a Lugera job is officially a citizen of our republic!


    For our client, a multinational company that offers medical services for pharmaceutical, biotech and medical device industry, we are looking for Inquiry Medical Information Specialist. If you are interested to start and build your career in a strong, dynamic company that enhances proficiency in medical services and you want to offer your support for the ones in need, this is your chance!

    Advanced degree in pharmacy, medicine or relevant;
    Fluency in English (spoken and written, including medical terminology) – required;
    Proficiency in Microsoft Excel, Power Point and Word and ability to quickly learn new software;
    Ability to comprehend complex technical topics and specialized information;
    Demonstrated proficiency in drug information communication and management;
    Possesses the trait of being well-organized or following a systematic method of performing a task;
    Ability to perform work accurately and thoroughly;
    Ability to be held accountable for one’s conduct;
    Ability to find a solution for or to deal proactively with work‐related problems;
    Ability to actively attend to, convey, and understand the comments and questions of others;
    Ability to take care of the clients' needs while following company procedures;
    Ability to communicate in writing clearly and concisely;
    Ability to communicate effectively with others through spoken words.


    Responsible for responding to inquiries (via calls/web/emails/letters/other) from Health Care Professionals, by conducting an appropriate exchange of scientifically accurate, focused, and balanced product knowledge;
    Demonstrate ongoing scientific and business expertise relevant to therapeutic areas, including products, disease state management, emerging therapies, and the competitive landscape;
    Record each case accurately in the contact system, consistent with company operational procedures;
    Provide medical information support via multiple venues, including virtual presentations and medical meeting booth coverage;
    Create, update and review Medical Affairs (MA) documents as needed;
    Comply with all guidelines, policies, legal, regulatory, and compliance requirements;
    Participate in scientific training as appropriate to support assigned brands;
    Demonstrate proficiency in the use of inquiry fulfillment systems as applicable;
    Mentor new hires or staff changing support areas;
    Participate in training of new hires or staff changing support areas;
    Maintain active role in the Quality Assurance process.