Customer Support with German
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BearingPoint is an independent management and technology consultancy with European roots and a global reach.
The company operates in three units: Consulting, Solutions, and Ventures. Consulting covers the advisory business; Solutions provides the tools for successful digital transformation, regulatory technology, and advanced analytics; Ventures drives the financing and development of start-ups.
BearingPoint’s clients include many of the world’s leading companies and organizations. The firm has a global consulting network with more than 10,000 people and supports clients in over 75 countries, engaging with them to achieve measurable and sustainable success.
In Romania, we are present since 2007, currently employing over 500 people in our three offices in Bucharest, Sibiu, Timisoara, and Iasi.
-Excellent (equal native) German skills & fluency in English
-Previous phone acquisition experience in the consulting branch would be a plus
-Good customer care skills
-Excellent communication skills: strong phone presence
-Ability to take initiative and autonomously handle tasks
Sales Support activities
-Customer Cold Calls acquisition based on current topics, marketing actions and events
-Contact, Opportunity and Activity Management in CRM at Account or Segment level
-Marketing Campaign support:
-Project manage preparation, implementation, follow-up
-Pre- and post-event activities with CRM tracking
-Call prospects or existing clients based on marketing campaign actions
-Prospect/client calls preparation: prepare the schedule, manage the client database, prepare introductory information, schedule the calls
-Maintain accurate information in our tracking tools
-Research (internal/external sources)
-We offer you the opportunity to develop your career in an environment where professionalism, individuality, commitment and team spirit are the foundation for success.
-You have the opportunity to learn something new every day and to expand your skills at the highest level in international projects.
-You will benefit from a performance bonus, medical plan, life, travel and medical insurance, 23 vacation days, meal vouchers and significant daily allowance.