Customer Support with German

Angajator: BearingPoint
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Vanzari
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Sibiu
  • Actualizat la: 18.01.2018
    Scurta descriere a companiei

    We offer management and consulting services to achieve sustainable profitable growth of companies by improving their logistic, commercial, and financial processes.

    BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and adaptive solutions. We customize solutions for our clients, covering various industries for helping them to deliver operational excellence by maximizing efficiency and reducing cost.

    Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s leading companies and organisations.

    Our global consulting network of 9200 people serves clients in more than 70 countries and engages with them for measurable results and long-lasting success.
    BearingPoint employs over 3.500 highly skilled consultants in Europe. Their entrepreneurial, adaptive approach is the key to our success.

    In Romania, we are present since 2007 and we have more than 500 skilled consultants in our teams operating from Bucharest, Sibiu and Timisoara, whose expertise brought value to more than 160 international projects in the past 10 years.

    Cerinte

    Our Requirements

    -Excellent (equal native) German skills & fluency in English
    -Previous phone acquisition experience in the consulting branch would be a plus
    -Good customer care skills
    -Excellent communication skills: strong phone presence
    -Ability to take initiative and autonomously handle tasks

    Responsabilitati

    Sales Support activities

    -Customer Cold Calls acquisition based on current topics, marketing actions and events
    -Contact, Opportunity and Activity Management in CRM at Account or Segment level
    -Marketing Campaign support:
    -Project manage preparation, implementation, follow-up
    -Pre- and post-event activities with CRM tracking
    -Call prospects or existing clients based on marketing campaign actions
    -Prospect/client calls preparation: prepare the schedule, manage the client database, prepare introductory information, schedule the calls
    -Call follow-up
    -Maintain accurate information in our tracking tools
    -Research (internal/external sources)

    Alte informatii

    Our Offer

    -We offer you the opportunity to develop your career in an environment where professionalism, individuality, commitment and team spirit are the foundation for success.
    -You have the opportunity to learn something new every day and to expand your skills at the highest level in international projects.
    -You will benefit from a performance bonus, medical plan, life, travel and medical insurance, 23 vacation days, meal vouchers and significant daily allowance.