Customer Support with German

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Angajator: BearingPoint
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Vanzari
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Sibiu
  • Actualizat la: 20.02.2018
    Remote work: On-site
    Scurta descriere a companiei

    BearingPoint Romania has been present in the management and technology consultancy services since 2007. We have a team of more than 900 employees in Bucharest, Brasov, Cluj-Napoca, Iasi, Sibiu, and Timisoara. We were ranked the #1 Employer in the Consulting industry and one of the best 15 Romanian employers to work for in 2024 by undelucram.ro.
    We look for passionate and talented people interested in a rewarding career in business or technology – graduates from technical or business universities, young professionals who want to boost their career start, and senior professionals with deep industry experience or technical knowledge.
    BearingPoint Products is all about innovative IP-driven software and digital solutions developed to solve unique business challenges for our international clients. Created by experts – who love technology and who master their craft. Every product team contributes to the success of our Products unit from end to end. We cover all areas of software development, from product management, UI/UX, engineering, testing, and maintenance.
    Innovation is the key to us, that is why we work with technologies such as Angular, Node.js, C#, SAP UI5, SAP BTP, and Azure.
    Together we are more than business. Join us!

    Cerinte

    Our Requirements

    -Excellent (equal native) German skills & fluency in English
    -Previous phone acquisition experience in the consulting branch would be a plus
    -Good customer care skills
    -Excellent communication skills: strong phone presence
    -Ability to take initiative and autonomously handle tasks

    Responsabilitati

    Sales Support activities

    -Customer Cold Calls acquisition based on current topics, marketing actions and events
    -Contact, Opportunity and Activity Management in CRM at Account or Segment level
    -Marketing Campaign support:
    -Project manage preparation, implementation, follow-up
    -Pre- and post-event activities with CRM tracking
    -Call prospects or existing clients based on marketing campaign actions
    -Prospect/client calls preparation: prepare the schedule, manage the client database, prepare introductory information, schedule the calls
    -Call follow-up
    -Maintain accurate information in our tracking tools
    -Research (internal/external sources)

    Alte informatii

    Our Offer

    -We offer you the opportunity to develop your career in an environment where professionalism, individuality, commitment and team spirit are the foundation for success.
    -You have the opportunity to learn something new every day and to expand your skills at the highest level in international projects.
    -You will benefit from a performance bonus, medical plan, life, travel and medical insurance, 23 vacation days, meal vouchers and significant daily allowance.

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