Specialist Suport Tehnic - Marketplace

Grow Faster.

We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We grew very fast and we are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

At eMAG, a set of strong principles guide our daily work: we understand the client, we think like a successful entrepreneur, we make decisions supported by data, we assess the impact of our projects, we act responsibly, we support each other and we grow with the business. They define us and help us become the favorite shopping destination for our clients.

Almost 6000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.

- Operare PC (MS Office: Excel, Outlook, Browser Internet);
- Limba engleza nivel mediu;
- Bune abilitati de comunicare si orientare catre clienti;
- Abilitai de organizare si prioritizare;
- Orientare spre rezolvarea problemelor;
- Experienta in mediul e-commerce sau in domeniul call center reprezinta un avantaj.

- Gestioneaza integrarea noilor vanzatori in platforma Marketplace;
- Furnizeaza programe de instruire vanzatorilor, privind modul de functionare al programelor API si XLS;
- Verifica scripturile vanzatorilor si ajuta la optimizarea acestora, in vederea obtinerii unei performante optime;
- Rezolva probleme operationale, legate de integrarea in programul API;
- Escaleaza situatiile problematice catre team leader si comunica solutiile gasite catre vanzatori;
- Verifica gradul de integrare al vanzatorilor, inainte de a intra in mediul de productie.