Open role in Customer Support with German in Multinational Company! AI

This job is no longer active!

View all jobs DK Global Recruitment active

View all jobs Open role in Customer Support with German in Multinational Company! AI active on

View all jobs Customer Support - Client Service active on

View all jobs IT Software active on

View all jobs Telecommunication active on

Employer: DK Global Recruitment
  • Customer Support - Client Service
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 13.12.2017
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.


    • Fluency in German and English
    • Bachelor Degree
    • Knowledge of Windows clients (7,8,10) is preferable but not mandatory
    • Knowledge of messaging clients is preferable but not mandatory
    • Previous Technical Support or Customer Support experience would be an advantage
    • Pleasant and positive attitude


    • Handle support cases
    • Connect with customer by phone/email/chat
    • Deliver and implement a solution
    • Educate the customer on product usage
    • Collaborate with various teams internally and externally, work in common to resolve customer issues
    • Prioritise customer experience

    Other info


    • Christmas bonus
    • Medical services
    • Life insurance
    • A flexible customized program for employees with multiple benefits (meal vouchers, intern tourism vouchers, sport activities, transportation, etc)
    • Private Pension Plan;
    • Learning and development opportunities (including foreign languages trainings);

    Why use Recruitment Agency

    • You will be contacted within 30 min of your application
    • You are given extra support in preparing for interviews
    • You have a contact person who gives you all the details of the job
    • You can ask for your application feedback anytime via email or phone
    • You don’t have to face the situation where company do not reply to you for days.
    • All our services to job seekers are free of charge. We also offer bonus scheme to candidates.