Global Subject Matter Expert

Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
Our mission is to transform our world for the better through innovative technologies.

 Ability to perform complex tasks with no assistance
 Ability to interact with our various Stakeholders
 Advanced knowledge of Oracle Sales Systems and Processes is a plus
 Advanced knowledge in planning and executing Business UAT
 Ability to communicate and influence Dev Team
 Monitor and maintains production process
 Team Player
 Advanced skills of business analysis
 Good English communication, both written and verbal
 Microsoft Office package - good (3/5)


Competencies
 Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders
 Decision Making
 Collaboration
 Attention to Detail
 Professionalism
 The ability to work under pressure

This document will be periodically reviewed.

 Provide specific User Acceptance Testing (UAT) support on the following UAT areas:
• writing and executing test scripts
• Set Up UAT: Set up meetings around UAT (Planning; Preparation; Kick off; GSCO Checkpoint and Wrap up)
• resource planning - organize UAT participants
• testing in different environments including web and mobile
• quality assurance
• performance testing
• functional testing
• writing bug reports
• presenting findings to software development and business user teams
• liaising with project teams in other parts of the world
• Reporting or provide support on how to extract reports on testing results
 Support the Demand Gen, Q2F, Oppty & Fcst and Sales Methodology GPOs to ensure the identification of potential issues and enhancement requests in Production environment
 Attend SPM meetings for the area they are covering
 Collaborate with GSCO team to provide targeted on-the-job-training to ensure proper adoption of project outputs.
 Document and maintain the relevant workspace for issues in Production env. Own responsibility for the majority of bug and enhancement raising, fixing or testing in collaboration with OAL

 Global SME reports to Global Sales Systems and Process Project Manager
 The Sales Systems and Process Project team is part of GSSP and based in Bucharest, Romania
 Works closely with Dem Gen, Q2F, Sales Methodology and Opportunity and Forecast GPOs, regional SPMs
 Collaborates with OAL