Operations Analyst

We’re an energized bunch, who love to be at the forefront of innovation. We make it our mission to develop and stay ahead of the latest trends and technology. Our goal? To put customers at the core of what we do and to deliver solutions that drive transformation and unlock the potential of people and businesses.

Why work for Finastra?
At Finastra we are changing the world of financial services. We unlock the potential of people and businesses in finance, creating a platform for open innovation through our incredible ecosystem and talent in more than 40 countries across the world. We revel in global knowledge sharing, diversity and opportunity and that puts Finastra in the best position to create client value as we cooperate and co-create, together. Each one of our 10,000 people is part of one team, leveraging the wealth of our collective knowledge, passion and creativity. This is your opportunity to join a world-class team, working with people who are leading the financial services industry through innovation, growth and value.
…What will you contribute?
. The Operations Analyst works closely with the Head of Central Operations, Regional Finance and Resource Manager to provide granular and meaningful insight to the business, drive key Financial and Operational reporting processes to support the project managers and business owners, maintaining data integrity.
Responsibilities & Deliverables:
• Compile monthly reports for Regional Operations enabling the business to monitor, control and improve P&L, Sales Pipeline, Resource Utilization and Multi-Project Financials
• Drive operational metrics, business processes and cadence to an established timeline and high degree of quality. Leverage other teams to ensure processes are smooth and efficient. This includes revenue and order intake forecasting, and month end revenue assurance processes.
• Analyze complex data sources and interdependencies
• Continuous improvement of data quality and reporting processes
• Use existing reports to control data quality, follow-up and communicate effectively with project managers and business owners to improve data quality
• Understand the Finastra Global Services business processes to assist the business users and drive changes.
• Be an expert in using all tools in order to train others, drive improvements and provide quality insights
• Organize and / or provide training for users of any new tools or processes. Coach new members of the team.
• Write, maintain, and restructure documentation of Global Services processes and tools

Required Experience:
• Highly proficient with data and numbers, complex information systems and financial knowledge to interpret and sense check figures
• Highly proficient with MS Excel including advanced features, building and maintaining macros/VBA, complex formulas
• Pro-active self-starter / can do attitude / analytical / problem solving skills
• Communicate effectively with staff inside and outside of Department at all levels in the company including Senior Executives
• Lives by well executed processes and on time deliveries.
• Desire for challenge in an environment that fosters job growth potential and early access to responsibilities
• Relevant Bachelor Degree or equivalent experience in a similar role
• Minimum of 4 years of experience in an Operational/Financial Analyst role
• Experience with OpenAir, SFDC, Domo, Netsuite or other ERPs highly desirable
• Experience with collaboration tools (Asana, Confluence…) desirable