Customer Contracts Design & Management

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

Key requirements /skills /experience:
•First class academic degree (Master’s degree) – in Business Administration, Economics, or IT; proficiency in standard office software (esp. Excel and PowerPoint) required; experience with SAP advantageous
•Very good communication and relationship building skills, especially with senior internal and external stakeholders, convincing oral and written communication with business fluent levels of (German and) English
•International working experience and ease in working in a diverse and multicultural environment required; experience in a Shared Services and Outsourcing environment advantageous
•Possible backgrounds include: Consulting (strategy, (out-)sourcing, operations, IT), Legal, Finance, IT, or engagement at an Outsourcing Provider (at an analytical or strategic function), with at least 5 years of work experience; good knowledge about Allianz Group advantageous
•Ability to shape outsourcing contracts and understand important influences such as HR related, legal, taxation, and accounting; very good analytic skills, needed for the preparation of standardized contract documents including SLAs, OLA, business cases, and financial engineering models
•International project and job expertise
•Experience in IT requirement definition
•Ability to read ,draft and review contracts

Skills and competencies
•High level of self-organization and initiative, strong ability to work under pressure
•Very high analytic skills and solid business judgment
•Very high conceptual and problem structuring skills
•Self-motivated and customer-centric working style
•Well-developed social skills and cross-cultural experience
•Strong coordination and communication abilities
•IACCM certification of benefit

Main responsibilities:
The position in the Customer Contract Design & Management function comes along with the following duties and responsibilities:
•Manage and pro-actively drive the contractual set-up from Allianz Technology to customers of one or more strategic projects / services
•Shape contractual documents including important cornerstones with regard to planning, process, finance, and legal (. Overall planning, Roles & responsibilities (RACI), SLA’s and OLA’s, Business case, Investment and financing / recouping, Terms and conditions, Liabilities)
•Review and optimize legal relationships with customers to support Allianz Technology’ strategic goals (. reach 85% coverage of contracts in 2017)
•Gain insight and overview of various requirements in projects (. strategic, sourcing, legal, accounting, tax) and facilitate, and ensure involvement of various key stakeholders from both Allianz Technology and customer side
•Support customers with regard to change-related activities required prior to contract signature (. portfolio analysis, financial simulation, service / SLA analysis)
•Preparation and presentation of status, decision points, and results to customer Senior Management

Further responsibilities:
•Manage ad-hoc requests by the management, . support Board presentations, management summaries, project profiles
•Review of existing contracts, manage projects

Benefits

Health and Well-being:
•Kinetotherapy Room and Corporate Massage;
•Weekly Fruit Day;
•WorldClass Gym Discounts.

Personal and professional development:
•Complete training curricula available (tailored courses);
•German Language Courses for any level;
•All you can read with Bookster!

Extra Perks:
•Work from Home Option available;
•Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
•Go on Vacation and get a Holiday Bonus!

Attractive compensation package:
•Fixed salary compensation along with rewards & incentives performance-related bonus scheme;
•Meal and Gift Tickets.