HR Process Lead

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Angajator: ManpowerGroup Romania
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: > 5 ani experienta
  • Actualizat la: 06.02.2018
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.


    • In depth understanding of processes, procedures and systems pertaining to area of responsibility;
    • Advanced user of Microsoft Office Tools ;
    • SAP – Expert;
    • Core Competencies;
    • Demonstrates strong interpersonal skills;
    • Cross-functional enterprise understanding and the ability to work in cross-functional projects;
    • Advanced analytical and decision making skills;
    • Capable of managing workload and prioritizing multiple responsibilities in a dynamic work environment;
    • Lean Six Sigma methodology – preferable;
    • English language – B2 (C1 preferred);
    • University degree.


    Position overview:
    With in-depth expertise on HR, the Process Lead is driving process documentation, analysis and continuous improvement initiatives within the GBS Center.
    Single point of contact in new process and tools implementation and process training.

    A few key things you’ll be responsible for:
    Process Mapping
    • Coordinates detailed process mapping;
    • Coordinates with line managers the analysis of activities;
    • Coordinates setting of key controls framework;
    • Finds and analyzes data to find and correct any discrepancies and/or identification of processes to improve.
    Process Expertise
    • Act as process expert support for designated teams;
    • Provides guidance in handling complex and/or cross-functional problems and works with other functional areas in resolving escalated complaints or dispute;
    • Provides guidance on process specifics and maintains documentation in central repository for all processes and systems;
    • Act as process trainer for designated teams.
    Process changes projects
    • Act as SPOC for new process implementations/changes;
    • Support global and regional projects during transitions, from baselining to steady state, driving fit/gap analysis and remediation actions.
    Performance Measurement
    • Develops KPI’s and other reporting and monitoring tools as needed;
    • Covers performance reporting including benchmarking against industry.
    Continuous Improvement
    • Drives continuous improvement framework implementation;
    • Ensures data integrity and system optimization within the GBS operations;
    • Covers performance reporting including benchmarking against industry.

    Alte informatii

    What’s in it for You?

    Great people culture.
    Salary package based on experience and expertise.
    Fix Benefits: Medical Clinic & Life insurance.
    Flexible Benefits Meal Vouchers, Holiday Vouchers, Transportation, Health insurance, Sport & Wellness………and lots of free beer.