Technical Support

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and has 700 employees in offices across ten countries in Europe, Asia and the US. EveryMatrix was founded in 2008 and remained a founder-owned private company.

Mandatory:

• Good written English skills;
• The technical aspects of an activity are fun for you;
• Ability to follow documented procedures, logical thinking;
• Willingness to continuously learn and improve;
• Highly organized, focus capacity;
• Team spirit;
• Time management skills;
• Ability to communicate technical problems concisely and professionally.

Nice to have:

• Knowledge about sports (markets, betting types etc.);
• Basic SQL: SELECT;
• Linux: basic use: SSH, LESS.

• Open, change, block clients’ subscriptions as specified by the Sales team;
• Answer questions about how clients should integrate with Sports Engine;
• Improve Sports Engine integration documentation upon clients’ feedback and FAQ;
• Check when various sporting events info were sent to clients by looking in the Sports Engine databases and logs;
• Notify clients when changes occur in Sports Engine, explain to them what those changes mean;
• Delegate to other teams: odds collection problems, stats and scores problems;
• Contact the System Administration team for IP white listing.

Perks & benefits

• We offer internal and external training;
• We provide a daily catered lunch (classic & raw-vegan);
• We offer private healthcare;
• We hold team building activities and office parties throughout the year;,
• An ever-growing, library (online & offline),
• A flexible schedule,
• A fun entertainment corner,
• And our very own gym.