Customer Service Representative NORWEGIAN/ DANISH Brasov

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Angajator: Majorel Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Brasov
  • Actualizat la: 07.03.2018
    Remote work: On-site
    Scurta descriere a companiei

    Majorel este unul dintre principalii furnizori de BPO din întreaga lume. Compania are peste 48.000 de angajați în 28 de țări din întreaga lume, având poziția de lider de piață în Europa, Orientul Mijlociu și Africa, Asia și America. Majorel proiectează și produce soluții personalizate pentru diferite tipuri de business-uri, acoperind o gamă largă de procese comerciale prin oferirea de servicii integrate

    Cerinte

    • Native or near native language proficiency in Norwegian/ Danish
    • English proficiency and comprehension
    • Excellent spoken and written communication abilities
    • Customer orientation and problem-solving abilities
    • Demonstrated analytical skills and attention to details
    • Adaptability and capacity to easily find solutions
    • Proactive attitude
    • Team spirit
    • Good PC operating skills and typing speed
    • Availability for working in shifts

    Responsabilitati

    • Client support by means of phone/ email/ chat
    • Offering information/ solutions/ counseling to customers regarding the company’s services
    • Promoting the products and services of the company by means of knowledge, attitude, information
    • Documenting all operations in the company’s database, according to the work procedures
    • Compliance with company regulations with regards to Data Protection and Information Security

    Alte informatii

    Our offer:

    Attractive rewards and additional performance based bonuses
    Annual fixed bonuses
    Full private medical insurance & discounted prices for the dependents of the employee
    Child birth support
    Online library access for passionate book readers
    Health & Nutrition: Health and wellness services at the office
    Various discounts for gym classes & other recreational activities
    Free development training, for both personal and professional purpose, via our E-Learning platform
    Multicultural and enthusiastic work environment
    Access to the company’s cultural events including well-known festivals in Romania

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