Team Leader Master Data (SAP)

Employer: ManpowerGroup Romania
Domain:
  • IT Software
  • Job type: full-time
    Job level: > 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 12.12.2017
    Short company description

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Requirements

    - English Language - C1 level (advanced);
    - Experience in Team Management - minimum 3 years;
    - Experience with Master Data - 3-5 years;
    - Experience within BPO/SSC environment;
    - Previous experience and expertise with SAP;
    - Advanced user of Microsoft Office Tools.

    Responsibilities

    - Coordinates detailed process mapping (Master Data);
    - Coordinates with line managers the analysis of activities and FTE;
    - Coordinates setting of key controls framework;
    - Finds and analyzes data to find and correct any discrepancies and/or identification of processes to improve;
    - Act as process expert support for designated team (around 10 people);
    - Provides guidance in handling complex and/or cross-functional problems and works with other functional areas in resolving escalated complaints or dispute;
    - Provides guidance on process specifics and maintains documentation in central repository for all processes and systems;
    - Act as process trainer for designated team;
    - Process changes projects;
    - Act as SPOC for new process implementations/changes;
    - Support global and regional projects during transitions, from baselining to steady state, driving fit/gap analysis and remediation actions;
    - Develops KPI’s and other reporting and monitoring tools as needed;
    - Covers performance reporting including benchmarking against industry;
    - Drives continuous improvement framework implementation;
    - Ensures data integrity and system optimisation within the GBS operations;
    - Covers performance reporting including benchmarking against industry.