Collection officer with Italian

Angajator: Computer Generated Solutions Romania
Domeniu:
  • Customer support - Client service
  • Vanzari
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 14.12.2017

    Candidatul ideal

     

    • Good command of Italian Language

    • Effective negotiation skills

    • Customer Service focus

    • Ability to adapt to change quickly and positively

    • Energetic, high achieving individual

    • Excellent written and spoken communication and interpersonal skills.

     

    Descrierea jobului

     

    Summary of the job:

    Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.

    Acts as the liaison between creditors and customers and manages overdue accounts.


     

    Responsabilitati / Realizari

    RESPONSIBILITIES

    • Collect payments on past due bills.

    • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.

    • Utilize computer systems to handle skip tracing.

    • Inform clients of overdue accounts and amount currently owed.

    • Attempt to collect payment. • Review terms of sale or loan documents.

    • Ensure all customer information is correct, including phone numbers and addresses.



    We offer: Professional Training Because we believe in lifelong learning and professional development we offer:

    • One month start-up training;

    • E-courses for keeping up with the novelty factor in our jobs;

    • Subscription to an online library that will provide reading material for your areas of interest.


    Performance bonuses

    We value improvement and professional achievement therefore we offer:

    • Incentives and also bonuses for our employees – financial and non-financial

    • The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

    • Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.



    Other Benefits:

    • Private medical insurance

    • Undetermined contract

    • You will be part of a very dynamic industry

    • You will excel in your communication and negotiation skills