Services Reservations Executive - French Speaker

Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 11.12.2017

    Key Activities:

    • Action all booking requests, cancellations and amendments quickly, efficiently and accurately.
    • Input confirmations and update relevant systems.
    • Where first choice service is not available, select and offer the best alternative according to relevant criteria.
    • Develop good working relationships with Suppliers
    • Co-ordinate with Suppliers and Internal departments to resolve accounts queries and other discrepancies.
    • Monitor booking situation of services and highlight to management any potential issues.
    • Assist members of the Service Reservation Team and other departments as and when workload dictates.
    • Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines.
    • Process prepayments if and when required
    • Maximize profits whenever possible by requesting special budgets.

    Knowledge, Skills & Experience

    • Excellent oral and written communication skills;
    • Customer oriented approach;
    • Results focusing and proven ability to meet tight deadlines;
    • Attention to details;
    • Analytic skills;
    • Team player;
    • Fast learner and willing to professionally develop on a long term within our young and dynamic team;
    • Flexible and open to change and challenges;
    • Positive and friendly attitude;
    • English and French language – advanced level;
    • Any other foreign language fluently spoken is highly appreciated;
    • Proficient usage of Ms Office, Outlook.

     

    Benefits:
     

    • Competitive financial reward
    • Language allowance
    • Language classes
    • Business trips
    • International mobility
    Training and development opportunities
    • Wellness programs