SAP-Suport level 2

Employer: Qualysoft
Domain:
  • Insurances - Financial Intermediaries
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.12.2017
    Short company description

    The Qualysoft Group was founded in Vienna in 1999. As an independent IT consultancy and service company, it supports its international customers by providing tailored IT solutions that are both flexible and innovative. Its main focus is on providers of financial and energy services, industrial firms, media/telecommunications companies, and institutions from the public sector.

    Requirements

    Analyzing tickets in HP Business Service Manager and develop solutions as well as consulting the 3rd/4th level support on issues (eg. incidents, problems and service requests), batch files, Atomic (UC4) job control scripts and database content by using Monitoring tools, SAP tools and other 3rd party tools;
    Nice-to-have skills: ABAP from Rel. 7.x upwards, Oracle-SQL based on Oracle V11.x and/or Oracle V12.x; Development skills are not required but will be helpfull

    Responsibilities

    2nd Level Support of CRM applications based on SAP plattform (ie. SAP CRM, SAP BP, SF and other modules and technical processes self-developed by customer or customized)