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Bancpost is a Top 10 Romanian bank, present for 25 years on the local market. It is the 5th brand in terms of public awareness within the banking sector, holds position 8 in deposits and the 8th place in lending (as a Group). With over 2.200 employees and a territorial network of 148 branches and 7 Business Centres, Bancpost is also one of the leaders of the local card market and has developed extensive networks of over 553 ATMs, 7,438 POSs and 192 APSs, providing convenient and permanent access to the Bank’s services. Bancpost is the exclusive partner in Romania of American Express® both on issuance and acceptance of credit cards, while at the same time is a Visa and MasterCard representative. Bancpost has invested significantly in developing various electronic channels of distribution, essential tools for the modern client. Fastbanking - the Internet Banking solution of Bancpost - is one of the best on the market, while FastMobile – the Mobile Banking solution – won the "Award for the highest value of transactions performed through a mobile banking service launched in 2014", within the Online Banking Awards Gala organized by FinMedia. Given its commitment to support Romanian performance and values, Bancpost became the Official Sponsor of the FRF (Romanian Football Federation) and of the National Football Team starting 2015.Cerinte
The role reports to the Team Leader of Transaction Fraud Office.
The Antifraud Officer ensures monitoring of cards transactions; identifies and checks potential cases of fraud, to detect and prevent card acceptance and issuance fraud.
Knowledge of English language(written and spoken tests will apply);
Availability for WORKING IN SHIFTS
Strong analytical skills and attention to detail;
Excellent communication skills, both written and interpersonal;
Previous experience in card related areas & activities (knowledge of product, and / or systems related to cards area) is a plus;
Evaluates daily fraud alerts produced by the monitoring system - monitors the fraud notifications issued by all international payment systems (VISA, MasterCard and American Express);
Evaluates and responds to security checks required by other banks or acquirers;
Checks with card customers (phone calls / emails) whether the card transaction alerted are fraud or genuine;
Prepares daily and monthly activity reports related to the fraud prevention activity;
Provides feedback to direct supervisor on latest cases and possible patterns discovered;