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Angajator: Arvato Services
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Brasov
  • Actualizat la: 22.12.2017
    Scurta descriere a companiei

    Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.

    Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains.


    Knowledge of OS installation and configuration, Active Directory
    Basic networking and telephony knowledge
    ITILv3 Foundation Certificate represents an advantage
    Technical education preferred
    Experience in network administration represents an advantage
    English proficiency and comprehension
    Excellent communication skills
    Strong organizational, time management and prioritization skills
    Demonstrated analytical, organizational and problem-solving skills
    Flexibility and mobility
    Demonstrated ability to work as part of a team


    Responsible for installation/ configuration and maintenance of hardware, software packages and utilities
    Ensures the optimal functioning of the IT and communication systems, as well as the fast and effective correction of faults/ failures if these occur
    Configures new user accounts and assigns rights according to the internal procedures
    Provides technical assistance and support for end users
    Ensures documentation of important tasks and resolutions
    Ensures compliance with company regulations with regards to Data Security and Protection Standards

    Alte informatii

    Our Offer:

    Attractive rewards and additional performance based bonuses;
    Annual fixed bonuses;
    Full private medical insurance & discounted prices for the dependents of the employee;
    Child birth support
    Online library access for passionate book readers;
    Health & Nutrition: Health and wellness services at the office;
    Various discounts for gym classes & other recreational activities;
    Free development training, for both personal and professional purpose, via our E-Learning platform;
    Multicultural and enthusiastic work environment;
    Access to the company’s cultural events including well-known festivals in Romania.