Spare Parts Delivery Specialist

Employer: Huawei Enterprise Romania GSC
Domain:
  • Acquisitions - Logistics - Supplies
  • IT Hardware
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.10.2018

    Responsibilities:

    • Handling the spare parts service applications requested by customers/ engineers;
    • Following the service process and trace the logistics status until the service is fulfilled;
    • Performing system operations such as dispatching the parts in the working platforms, ensuring the Huawei spare parts system is updated with the outbound and inbound operation by LSP (logical service provider) based on delivery;
    • Constantly updating the data related to local warehouses location and contact persons by maintaining a close cooperation with the local spare parts team;
    • Keeping clear records of all inbound & outbound parts, coordinating stocktaking every quarter to assure account accuracy;
    • Arranging with customers and engineers to return faulty parts back in time;
    • Providing feedback upon request based on the weekly/monthly activity of delivery;
    • Assuring the KPIs are achieved and the activities are followed end-to-end;
    • Assisting local Spare Part manager to finalize the service parts operation process, warehouse management and account system, assuring a smooth logistics channel and prompt parts delivery and returns;
    • Arranging the domestics and international logistics for the spare parts service in Europe region;
    • Performing DOA/ Claim request follow-ups;
    • In charge of onsite service arrangement and of assisting ASP KPI management.

     

    Requirements:

    • Educational background: bachelor's degree or above in areas such as Logistics Management, Enterprise Management, International Business or Economics related majors/ Telecommunications, Computers and Electronics;
    • Work experience: at least 1 year in logistics management or warehouse management would be considered an advantage;
    • Fluency in English;
    • Good communication skills;
    • Strong goal-orientation;
    • High attention to details;
    • Good skills in Microsoft Excel are mandatory;
    • Familiarity with the spare parts business processes are considered an advantage;
    • International law/ trade/ tax & economics knowledge is considered an advantage;
    • Other known foreign languages are considered a plus (Italian/ German/ French/ Spanish).

     

    Offer:

    • Motivational salary package;
    • Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;
    • Life time learning environment and tools;
    • Great amount of Product Documentation;
    • Access to a unified Knowledge Base where you can find technical cases encountered by all our engineers around the world;
    • Opportunity to contribute to this Knowledge base and be part of a growing Huawei Engineers community;
    • Opportunity to go abroad on business trips to customer site and offer onsite support (after gaining some relevant working experience with Huawei products);
    • Young and motivated team that want to constantly grow.