Junior Technical Writer

Employer: Finastra
Domain:
  • Education - Training
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 11.12.2017
    Short company description

    Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.

    Our solutions enable customers to deploy mission critical technology on premises or in the cloud. With our scale and geographical reach we drive valued solutions and opportunity for customers regardless of size or geography. Through our open, secure, and reliable solutions, we empower customers to accelerate growth, optimize cost, mitigate risk and continually evolve to meet their changing needs.

    Requirements

    Why work for Finastra?

    At Finastra we are changing the world of financial services. We unlock the potential of people and businesses in finance, creating a platform for open innovation through our incredible ecosystem and talent in more than 40 countries across the world. We revel in global knowledge sharing, diversity and opportunity and that puts Finastra in the best position to create client value as we cooperate and co-create, together. Each one of our 10,000 people is part of one team, leveraging the wealth of our collective knowledge, passion and creativity. This is your opportunity to join a world-class team, working with people who are leading the financial services industry through innovation, growth and value.

    Required Experience:

    - 0-2 years of technical writing or equivalent experience writing customer-facing software documentation
    - Background (education or work experience) in programming, technical support and/or engineering
    - Knowledge of authoring tools and style guides is a plus, but is not required

    Candidate Attributes:

    - Excellent oral and written English communication skills (C1 level minimum)
    - Strong editing skills
    - Detail-oriented
    - Good time management and ability to follow deadlines
    - Ability to describe a process, system and/or product in an organized professional document
    - Enthusiastic about technology and quick to learn new tools and processes

    Responsibilities

    ...What will you contribute?

    We have a position available for a Junior Technical Writer who wants to join our fantastic team in Bucharest.
    If you know English at a near-native level, you are interested in technology and you love writing and editing, this could be a great opportunity to join a growing team in one of the leading financial technology companies.

    Responsibilities & Deliverables:

    Your deliverables will include, but are not limited to, the following:
    You will need to learn the “how” of the software and the “why” of the financial needs it addresses. You will spend your time learning the financial concepts, doing individual research, interviewing subject matter experts and using the software yourself.
    You will work with developers, testers, business analysts and product managers to write and maintain system administration guides, developer guides and release notes.
    Where needed, you will proactively research product changes.
    You will create video tutorials.
    You will learn to use our authoring tools (RoboHelp, FrameMaker, Captivate) and our internal tools and processes.