Hotel Administration Executive

Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.11.2017
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    Cerinte

    • Detail oriented person
    • Team oriented person
    • Flexibility and being able to adapt to a changing environment
    • Excellent organisation skills and ability to prioritize
    • Excellent oral and written communication skills in English
    • Knowledge of European language skills are a plus
    • Excellent knowledge of using MS Office package

    Responsabilitati

    • Hourly email forwarding from our central email inbox
    • To support on clearing simple amendments and cancellations.
    • To support on cancellations and space recycling.
    • Management of hotel booking options & cancellation deadlines.
    • To monitor and support on bookings for drivers and tour escorts
    • Handle staff bookings.
    • To update offers in the system.
    • To assist supervisors with administrative tasks, such as: logging complaints, cancellation charges and follow-up on closure.
    • Assign queries raised by Finance/Operations and check if it is valid for Hotel Reservations.
    • Update smart sheet with daily hotel confirmation chasers.
    • Monitoring of hotel chaser lists, and reporting on performance.
    • Update planning with monthly shifts and staff leave.
    • Monthly check of staff remaining annual leave.
    • Monthly update of Hotel Reservations organizational chart.
    • Support on clearing ‘simple’ complaints and PO Accounts Queries
    • Collate Training Issues for Sales Offices, for weekly reporting.
    • Other back-office tasks as assigned by the supervisor/manager.

    Alte informatii

    Benefits:

    • Competitive financial reward
    • Language allowance
    • Language classes
    • Business trips
    • International mobility
    • Training and development opportunities
    • Wellness programs