Hotels Reservation Executive - Spanish Speaker

Employer: G2-Travel
Domain:
  • Customer Support - Client Service
  • Tourism
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.11.2017
    Short company description

    Requirements

    - previous experience in the Travel/Hospitality industry is a plus;
    - excellent interpersonal and communication abilities;
    - proven negotiation skills;
    - detail oriented person;
    - problem solving approach;
    - planning and organising skills;
    - ability to work with tight deadlines;
    - team player;
    - positive and friendly attitude;
    - advanced knowledge of English language;
    - advanced knowledge of Spanish language;
    - excellent use of MS Office package.

    Responsibilities

    - action all booking requests, cancellations and amendments quickly, efficiently and accurately;
    - input confirmations and update relevant systems;
    - where first choice hotels are not available, select and offer the best alternative according to price, standard and location;
    - develop good working relationships with Hotels;
    - coordinate with hotels and internal departments to resolve accounts queries and other discrepancies;
    - monitor allocation and booking situations for designated properties/areas and highlight to management any potential issues.

    Other info

    Benefits:

    • Competitive financial reward
    • Language allowance
    • Language classes
    • Business trips
    • International mobility
    • Training and development opportunities
    • Wellness programs