Services Reservations Administration Executive

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Employer: G2-Travel
  • Administrative Assistance
  • Tourism
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 14.12.2017
    Short company description


    - Previous experience/working knowledge of reservations or operations in the Travel/Hospitality industry is preferable;
    - Outstanding oral and written communication skills;
    - Detail oriented person;
    - Excellent organisation skills and ability to prioritize;
    - Ability to work with tight deadlines and react to emergency situations;
    - Problem solving skills;
    - Good communication and reporting skills;
    - Good knowledge of English language;
    - Proficient user of MS Office.


    - Daily monitoring of general email addresses of services reservations team, input of confirmations in G2 system and forward of emails to team members;
    - Weekly reports to G2 suppliers;
    - Daily send of G2 vouchers to G2 suppliers;
    - Daily monitoring of G2 system for staff details on reservations and follow up on missing information;
    - Daily allocation of new requests for Tour Escort reservations to Services Reservations team;
    - Daily input of complaints into Complaints log;
    - Weekly check of missing supplier vouchers for reservations and follow up accordingly;
    - Undertake, as requested, other tasks or projects and complete within the given time frame;
    - Educate and familiarise self with knowledge of product and suppliers;
    - Ensure good communication with colleagues and management. Provide feedback and identify any new ideas and/or problems.

    Other info


    - Training programs;
    - International mobility;
    - Travel opportunities;
    - Competitive salary.