Technical Support L1 with German language

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Angajator: Convergys Romania
Domeniu:
  • Customer support - Client service
  • Internet - eCommerce
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 20.04.2018
    Scurta descriere a companiei

    130,000 Employees. Unlimited Opportunities.
    As one of the largest global players in the contact centre industry, with over 130,000 employees worldwide, you’ll be joining a team of people who are passionate about delivering great experiences for customers - a team that is trusted to run customer services, technical support and sales operations for household names in Financial Services, Telecommunications, Retail, Technology and Utilities.

    Now established in Romania for over 6 years, we’re looking for people to support our continued growth across our Locations in Timisoara and Cluj.

    We offer a supportive environment where people can learn and grow with us, with first class training and career pathways to take you where you want to go. Furthermore we provide great, flexible way of learning on the job, and developing new, specialist skills to help you become a master at what you do. We believe in supporting our emerging talent, that’s why over 80% of our managers are home-grown, and a great number of people took the next step in their career with us last year.

    Walk into any of our contact centres and you’ll feel the buzz and energy about the place. There's always loads going on, from fun days to fundraisers, to smaller team events. There's something for everyone, and we’d love you to be part of it

    https://www.youtube.com/watch?v=ve14rKRNzlU

    Cerinte

    Deine Aufgaben:
    • Technischer Support L1
    • Eingehende Anrufe werden von dir kompetent in
    deutscher Sprache bearbeitet
    • Beantwortung von Kundenfragen zu Angeboten,
    Tarifen, Technik, Rechnungen usw.
    • Du betreust und berätst Kunden unseren Auftragsgebers

    Responsabilitati

    Dein Profil:
    • Sehr gute Deutschkenntnisse
    • Gute Kommunikationsfähigkeiten
    • Starke Kundenorientierung und Lösungskompetenz
    • Ausgeprägtes technisches Verständnis
    • Sicherheit im Umgang mit dem PC
    • Natürliche Freundlichkeit
    • Bereitschaft zur Schichtarbeit

    Alte informatii

    √ Ein attraktives NEUES Gehaltspaket und Vorteile
    √ Flexible, adaptierbare Arbeitszeiten und die Sicherheit eines
    internationalen Unternehmens
    √ Ein sympathisches Team und eine angenehme Arbeitsatmosphäre
    √ Entwicklung Deiner Deutschkenntnisse und Karrieremöglichkeiten