PR and Marketing Coordinator

Teleperformance,is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 420,000 interaction experts across nearly 87 countries, speaking 265 languages and dialects to better serve our partners and their clients.

Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,700 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecommunication operators, gaming, tourism and others).

Since June 2021, Teleperformance Romania is certified as being a Great Place to Work. This distinction reflects the synergy that TP employees have with the company, so this achievement is for everyone in the TPRO TEAM. 

Do you like to share and receive enthusiasm? Are you a hard-worker who loves new challenges and embraces any new opportunity that brings out your creativity and planning and organizing skills? Are you a marketing an PR person, with at least 1 year experience and proficient in using social media channels? If you answered „Yes” to these questions, then you might have the perfect job for you!

Key requirements and skills:

 Excellent Communication skills
 English – advanced level
 Familiar with: Adobe Illustrator, Photoshop
 Proficient in MS office
 Planning and Organizing skills
 Leadership and Management
 Creativity and Innovation
 Strategic Thinking

Main Responsibilities

 Design and implement the Internal Communication Plan according to the company’s objectives and strategy and to measure its efficiency
 Develop and deploy brand awareness campaigns and work environment improvement projects, thus contributing in growing the company culture of Teleperformance Romania
 Make recommendations on improving Teleperformance Romania’s company brand based on social and economic trends;
 Identify and organize internal events with the purpose of improving the work environment, increase team spirit and employee motivation in all departments.
 Create content and publish all Teleperformance Romania presentation/promotion materials;
 Plan, organize and ensure a good evolution of both internal and external Teleperformance Romania promotion events
 Write press releases, company presentations, websites articles, brochures, adverts in line with the branding guidelines
 Create and issue the monthly internal and external newsletter;
 Elaborate and implement tools and processes of brand monitoring of the company
 Coordinate the process of selecting, ordering and distribution of company presents and gifts on different occasions;
 Maintain the relationship with different products/materials providers;