2nd Level SAP Support

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Employer: QUALITANCE
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 09.12.2017
    Remote work: On-site
    Short company description

    We develop revolutionary digital solutions that leverage next generation technologies - AI, blockchain, machine learning, IoT, AR, VR, bringing to life amazing user experiences. It’s people who make software, not robots – and many companies tend to forget that. We are social creatures, and we want to work together on things that are meaningful to us, in ways that make us become better and better each day.

    Requirements

    - Nice-to-have skills: ABAP from Rel. 7.x upwards, Oracle-SQL based on Oracle V11.x and/or Oracle V12.x
    - Development skills are not required but will be helpful

    Responsibilities

    - 2nd Level Support of banking and CRM applications, and of SAP modules for customer and sales workplaces
    - Analyzing tickets in HP Business Service Manager and develop solutions as well as consulting the 3rd/4th level support on issues (eg. incidents, problems and service requests), batch files, Atomic (UC4) job control scripts and database content by using Monitoring tools, SAP tools and other 3rd party tools

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