Credit Controller (with german)
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Mood Media is the global leader in elevating customer experiences. Through the right combination of sight, sound, scent, systems and social mobile technologies, Mood’s solutions reach more than 150 million consumers a day.
With more than 500,000 active client locations around the globe, they consult and serve more than 850 businesses of all sizes and market sectors, from the world’s most recognized retailers and hotels to quick-service restaurants and thousands of small businesses.
Fluent oral and written in German language. Essential
Must be able to speak English proficiently as a second language. Essential
University degree in finance, economics or commercial studies. Preferable
Intermediate to Advanced MS Word & Excel skills. Essential
Minimum experience: 2 years Snr. C.Controller. Preferable
High proficiency of ERP systems such as Navision. Preferable
Personal attributes: Motivated by success, invests in learning, career oriented, aspires for excellence, openly shares ideas, creative problem solver, and outstanding communicator. Essential
Demonstrable track record as a high achiever in international collections and debt reduction programmes, providing evidence of outstanding negotiation and influencing skills and meeting KPI’s
Proactively provides solutions in managing high risk accounts and tactical solutions for turning around slow paying customers
Knowledge and understanding of commercial contracts in relation to Retention of Title, termination, collections and interest clauses
Understanding of international legal recovery processes
Experience in working with DCA’s and a deep understanding of their process and how to manage SLA’s
Provide guidance on when to suspend service call outs and stop music service
Experience in credit risk assessment, authority to agree credit limits, knowledge of balance sheet and P&L analysis
Role model for updating and the use of OnGuard credit management system
Nurture and extend strong working relationships across Mood. To provide a high customer service working with Mood entities (client) and customers
Expertise in the management of customer queries
Actively participates in weekly AR calls by providing deep insight into customer account activity, their processes and how to escalate matters within the customer organisation
Contacting customers to apply cash correctly to customer accounts
Undertake full reconciliation of customer accounts
The Credit Control team based in Romania is responsible and accountable for managing accounts receivables within assigned portfolios of accounts on behalf of the largest of Mood international entities. This position requires a very good level of german language, a committed team work ethic, as well as providing an uncompromising service and ability to perform above the norm, through great team work and by enthusiastically being involved in continuous improvement programmes.