Social Media Representative with Brazilian-Portuguese

Employer: ManpowerGroup Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 19.11.2017
    Short company description

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Requirements

    * Advanced knowledge of one of the following languages (C1 level):
    - Brazilian / Portuguese;
    - German;
    - Italian;
    - French

    * Conversational English mandatory.
    * Strong analytical skills and attention to details;
    * Capability to resolve multiple tasks;
    * Sociable, proactive and team player;
    * Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships;
    * Customer oriented and problem-solving.

    Responsibilities

    * Manage customer care activities via Social Media platforms (Facebook, Twitter, Instagram, Linkedin, Whatsapp etc);
    * Identifying and assessing customers’ needs to achieve their satisfaction;
    * Build sustainable relationships and trust with customer accounts through open and interactive communication;

    Other info

    Benefits:

    * Attractive fixed salary;
    * Meal tickets;
    * Paid transportation;
    * Monthly bonus;
    * Private medical insurance;
    * Location: Plaza Romania Offices, very close to the metro station Lujerului, Bucharest;
    * Schedule: 24x7, 3 shifts schedule;
    * Type of contract: undefinite;
    * Paid training period.