Project Management Officer with German

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Employer: confidential
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • nationwide
    Updated at: 15.11.2017

    • Strong verbal and written communication skills;
    • Organization skills;
    • Positive attitude;
    • Ability to work both independently and as part of a team;
    • Very good knowledge of English language;
    • Very good knowledge of German language;
    • Strong organizational, multi-tasking and prioritizing skills;
    • Strong customer service skills;
    • Highly motivated and adaptable;
    • Abilities to work in a challenging environment with deadlines;
    • Team player and supportive person;
    • Ability to perform under pressure;
    • Proactive;
    • Strong documentation skills, problem solving skills and project follow up;
    • Interest for Project Management field.
    • Provide active communications with the customer (internal and in some cases external), setting realistic expectations, resolving problems and providing high quality support;
    • Be able to provide clear, concise and comprehensive written and oral communications;
    • Take responsibility for meeting commitments and resolving issues;
    • Maintain excellent levels of understanding of relevant end to end processes and awareness of issues and priorities;
    • Adhere to all established processes and ensure compliance to all audit guidelines;
    • Be able to absorb professional knowledge quickly;
    • Have IT skills to perform job required - spreadsheets, Word documents, basic contract finance and company's tools


    • Provide necessary business information;
    • Ensure deliverable are prepared to satisfy the project requirements and schedule;
    • Keeping tracking reports;
    • Prepare and edit direct correspondence, briefing materials, reports;
    • Prepare and distribute meeting minutes and action items to support follow-up action;
    • Monitoring projects and ensuring effective implementation of activities, adherence to timeline, achievement of outcomes;
    • Deliver reports on the project status to team members, upper levels and other stakeholders;
    • Financial Management (including): backlog management, billing requests and tracking, populate forecast data, provide cost and revenue summaries, capture cost deviations, ensure expenses are billed;
    • Manage change requests/contract extensions;
    • Monitoring projects and ensuring effective implementation of activities, adherence to timeline, achievement of outcomes;
    • Achieve time, cost and performance objectives by identifying possible deviations from the project baseline, and proposing preventative and corrective actions, and by ensuring follow up ;
    • Build and maintain a good working relationship with customers ensuring that contractual outcomes and client satisfaction are met;
    • Maintaining a focus on quality, given the fact that workloads fluctuate.