Technical Support with French

Employer: Vauban
Domain:
  • Banks - Financial Institutions
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 23.11.2017
    Short company description

    Vauban is a great independent Romanian Group with more than 10 years of sustainable and healthy growth. We do focus on innovation, learning, entrepreneurship and capacity to find new solutions. The company figures are +360 consultants, +100 clients, having locations in Romania and France.
    Our teams daily deliver Technology Services as consultancy (missions at clients’ premises), and also from our delivery center (integration & application development in digital and BI, Software as a Service management, Production, security and infrastructure).
    Vauban is also the Romanian partner with Top premium software editors, leader in data governance and security, being responsible to integrate the solutions and to ensure local support.

    Requirements

    Computer science`s or engineer`s degree
    Fluent French written and spoken
    Good English is an advantage
    Experience with MEGA HOPEX is a plus

    Responsibilities

    Answering the users `standard request
    Consider the minor incidents and propose workaround solutions
    Making the ME recurring procedures ‘to maintain in operational condition the solution
    Participating in the supply of the tools of follow-up and reporting around the activity of user support of the solution
    Participating in the supply of the team support`s knowledge base
    Making the corrective maintenance of the proposed computing solutions by the center of service: MEGA HOPEX, modeling tools of company`s architecture and referential of architecture Group, and the associated solutions

    Other info

    Interesting salary conditions
    Undetermined period of contract
    Career plan (professional, academic and financial)
    Medical insurance
    Official training and certifications
    English, French, soft skills training
    Lunch tickets
    Yearly professional evaluation
    Financial benefits based in the company partnerships
    Professional and friendly working environment