IT&C Field Technician

Kapsch România face parte din Grupul Kapsch, o firmă de familie cu 125 de ani vechime ce are peste 6.800 de angajați în întreaga lume și cifră de afaceri de 1,111 miliarde EUR în anul fiscal încheiat în martie 2017. Filiala din România este o subsidiară a diviziei Kapsch BusinessCom și a fost înființată în anul 2009 pentru a furniza servicii IT&C de top clienților globali și regionali ai Grupului prezenți pe piața locală.

• Proven experience as IT Technician or relevant position;
• In depth understanding of diverse computer systems and networks;
• Degree in Computer Science, engineering or relevant field;
• Good level knowledge of using MS Windows workstations and related applications (MS Office, etc.);
• Any IT&C certification will be an advantage;
• Certification as IT Technician will be an advantage;
• Excellent diagnostic and problem solving skills;
• Excellent communication ability;
• Outstanding organizational and time-management skills;
• Ability to work flexible shifts and to adapt to changing work schedules;
• English language;
• Strong analytical skills;
• Initiative, Responsibility, Patience;
• Creativity, Good strategic planning, and integration skills;
• Team player, Fast learner;
• Openness to change and proactive;
• Problem-solving abilities;
• Very good communication skills, customer focus, able to perform under stress;
• Ability to maintain confidentiality;
• Operate vehicle in a safely manner;

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.);
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality;
• Install and configure appropriate software and functions according to specifications;
• Develop and maintain local networks in ways that optimize performance;
• Manage all on site installation, repair, maintenance and test tasks;
• Provide service and customer support during field visits or dispatches;
• Diagnose errors or technical problems and determine proper solutions;
• Provide orientation and guidance to users on how to operate new software and computer equipment;
• Organize and schedule upgrades and maintenance without deterring others from completing their work;
• Identify computer or network equipment shortages and place orders;
• Produce timely and detailed service reports;
• Comprehend customer requirements and make appropriate recommendations/briefings;
• Build positive relationships with customers;
• Cooperate with technical team and share information across the organisation;
• Follow all company’s filed procedures and protocols;