Travel Agents with Dutch language – travel arrangements experience for top management

In business since 2007, Grupo Noa International is a global virtual call center providing high reliability, low cost international direct response service. With clients ranging from start-ups to multinational corporations, we have calibrated our processes to lower our client’s costs and be productive as soon as we are engaged.

We are looking for a number of Travel Agents with Dutch language to handle travel arrangements and hosting duties for our top management customers in multinational companies. Please send your "Skype id" together with your resume.

Contractor requirements:

We are looking for a contractor who:

Is available for 8 hours per day.
Has solid experience in business travel arrangements and hosting facilitating duties.
Has worked doing travel assistance or hotel reservations.
Has a solid command of the Dutch language.
Has 80% or more English for training and internal communication purposes.
Internet connection of 2Mb or more. It can not be wireless nor through a datacard.
You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net

Windows environment:
We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.

Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

How to apply:

You will be handling calls and emails to clients for arranging travel and hosting services

To apply, please respond with a cover letter that includes the following:

The Dutch language level that you have (should be 90% or above)
Your travel arranging and hosting facilitation experience
Your customer service experience
Your schedule availability

We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over ten years now.