HR Shared Service Center Lead
Acest job nu mai este activ!
Vezi toate job-urile Capgemini Iasi active.
Vezi toate job-urile HR Shared Service Center Lead active pe Hipo.ro
Vezi toate job-urile in IT Hardware active pe Hipo.ro
Vezi toate job-urile in IT Software active pe Hipo.ro
Vezi toate job-urile in Telecomunicatii active pe Hipo.ro
Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with almost 140,000 employees, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning.
We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.
Member of the HR team reporting into county HR Director.
University degree is required
At least 4 - 5 years multi-sector and/or multinational HR experience
Independent in resolving labor relations, excellent knowledge and experience with labor law
Minimum of at least 2 prior years of management experience required
Excellent communication, collaboration skills, building relationships, effective listening
Ability to establish positive working relationships with colleagues and internal stakeholders
Upper/ Intermediate English communication skills
In-depth knowledge of core HR operations functions in the areas of Benefits & Compensation, Leaves Management and Workers Compensation
Strong computer skills with working knowledge of Microsoft Office, word-processing and Internet
Ability to work with a team to create effective departmental strategies and meet department goals
The main responsibility of the HR SSC Lead is to achieve client satisfaction through operational oversight and management of a centralized HR team. This role will have responsibility for the delivery of designated HR offerings through a shared services model. The HR SSC Lead works across departments and with the business management teams to ensure services are delivered on time and at expected service levels. This role collaborates inter-departmentally to identify opportunities to improve processes and deliverables. Also is responsible for implementing solutions, overviewing effectiveness and continuously improving as necessary.
The major business contributions of the Manager, HR Services are:
Operational efficiency and effectiveness of the HR shared services team
Mitigation of risk associated with employment related claims
Manage and coach team of direct reports. Responsible for decisions related to hiring, performance, discipline, coaching and separation of team members
Interact and work closely with each direct report to assess performance, identify gaps and implement performance plans
Responsible for ongoing performance management including goal setting, measurement and coaching to create a high functioning team environment
Ensure team members receive ongoing training and professional development to maintain high degree of HR professional knowledge and subject matter expertise for their roles. Address gaps of knowledge or skill swiftly so service delivery is not impacted
Responsible for coordinating and determining team delivery activities in the relevant HR operations functional areas
Responsible for the effective implementation of main HR processes in L&D, Recruitment, Reward and HR Admin, based on global and local strategy
Provide leadership to a team of HR Service Centre Professionals in order to make sure the HR processes are adapted to the requirements of the employees and managers
Provide administrative support and coordination within a fast paced HR Department that supports employees
Provide project leadership on medium to complex HR Projects
Excellence in delivering services
Ensure compliance within control processes and procedures
Escalation support and resolution
Provide employees and managers with accurate, consistent and timely responses and explanations regarding HR related questions and issues on policies, HR products, processes and services
Attractive salary package
Private Health insurance
Foreign language courses, trainings, certifications and tuition fees reimbursed by
7card subscription discount
Yearly bonus per company policy
Significant development opportunities within the company
Work hours schedule - Business hours